Performance | Engagement | Resilience
Pat is an expert in individual and organizational performance. Her work leads to greater engagement and enhanced business results. She helps executives (and journalists) thrive in high-stress assignments.
Pat has been a senior consultant with Guttman Development Strategies, a leading consulting firm in the area of Team Alignment.
She was a Director in Human Resources at The New York Times during the turbulent 1990's where she developed coaching programs across five divisions leading to resolution of high cost performance problems.
Earlier in her career, Pat was a Manager and Director of Training at the Psychiatric Institute of Columbia University. She was an Instructor at Columbia University College of Physicians and Surgeons, and Associate Professor of Social Work at New York University. She has Masters degrees in Psychology, Social Work and European History.
Pat has been on the faculty for the "Managing Global Account Certification" at Columbia Business School and the Faculty of the Sulzberger News Media Executive Leadership Program at Columbia Journalism School. Pat has been a presenter at Harvard's Neiman Foundation Symposium, "Journalists and Trauma."
Susan Farwell is a recognized coach, speaker, seminar leader, and facilitator specializing in leadership communication including presentation and interpersonal skills, cross-cultural and diversity communication, conflict resolution, global team dialogue and negotiation. She has conducted seminars in Asia, Latin America, Europe, and the United States and has coached individuals and teams from around the globe and has helped prepare expatriates for leadership assignments in Asia, the Middle-East, Europe and the USA.
Susan has worked with some of the world’s largest multinational firms across multiple industries - financial institutions, health products/pharmaceuticals, publishing, consulting and insurance, among others.
Susan holds a MFA from Lindenwood University and a BA in Communication from Eastern Illinois University. She has continued studies and certifications from Harvard Law School, The Executive Speaker, Psychological Associates, and the International Coach Academy’s Certified Professional Coach Program.
She Chairs the International Special Interest Group for HR/NY and is an active member of the Coaching Special Interest Group for the New York Chapter of the American Society for Training and Development.
"Thank you for your constructive engagement and thoughtful presentations... you continue to receive consistently high marks..."